Shipping policy

Shipping Policy

Thank you for choosing Bark Post. We strive to provide a reliable, efficient, and transparent shipping experience across Australia so you can prepare for your upcoming beach trip or camping getaway without delay. Please review our shipping policy details below.

1. Shipping Fees

We proudly offer Free Standard Insured Shipping on all eligible spiral ground anchor stakes, vinyl-coated tie-out cables, overhead camping trolley kits, and canine tethering hardware delivered across Australia. There are no hidden handling fees or unexpected surcharges added at checkout.

2. Order Processing Time

  • Each ground anchor stake and cable assembly undergoes ferrule crimp pull-audits, swivel clasp spring checks, vinyl coating inspections, and puncture-resistant packaging prior to dispatch.
  • Processing Time: 1 - 3 business days (Monday to Friday, excluding Queensland public holidays).
  • Orders placed over weekends or observed national holidays will begin processing on the following business day.

3. Estimated Delivery Time

  • Transit Time: 7 - 14 business days across Australian metropolitan and regional delivery zones via standard carrier networks.
  • Please note that transit times are carrier estimates and may vary slightly depending on your state destination, remote regional postal routes, seasonal freight volume peaks, and courier parcel handling for heavy steel anchor parcels.

4. Puncture-Proof Protective Packaging & Order Tracking

To safeguard spiral auger tips and vinyl-coated steel cables from transit abrasion or carton piercing, all Bark Post stakes are fitted with heavy-duty rubber tip caps and packed inside reinforced double-wall corrugated cartons. Once your package has been dispatched, a shipment confirmation email containing a carrier tracking number will be sent to the email address provided at checkout. You can use this tracking number to monitor your shipment online.

5. Delays and Exceptions

While we make every effort to ensure timely delivery, unexpected external delays may occasionally occur due to extreme weather disruptions, regional transport hub backlogs, or rail/road freight interruptions. Bark Post is not liable for external carrier delays, but our support team will actively assist you in tracking your parcel to resolve any delivery issues.